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B.C. Reg. 34/2022
O.C. 79/2022
Deposited February 17, 2022
effective June 30, 2022
This consolidation is current to February 27, 2024.
Link to consolidated regulation (PDF)

Financial Institutions Act

Credit Union Complaint
Resolution Regulation


1   In this regulation, "Act" means the Financial Institutions Act.

Membership requirement

2   A credit union and an extraprovincial credit union must be a member of the Ombudsman for Banking Services and Investments to deal with complaints that are not dealt with to the satisfaction of complainants under section 94.3 of the Act.

Exemption from section 94.3 (1) of the Act

3   Section 94.3 (1) of the Act does not apply to central credit unions.

[Provisions relevant to the enactment of this regulation: Financial Institutions Act, R.S.B.C. 1996, c. 141, s. 289.]