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Part 5 — Reviews and Complaints
Division 1 — Reviews by the Commissioner
52 (1) A person who makes a request to the head of a public body, other than the commissioner or the registrar under the Lobbyists Transparency Act, for access to a record or for correction of personal information may ask the commissioner to review any decision, act or failure to act, other than to require an application fee, of the head that relates to that request, including any matter that could be the subject of a complaint under section 42 (2).
(2) A third party notified under section 24 of a decision to give access may ask the commissioner to review any decision made about the request by the head of a public body, other than the commissioner or the registrar under the Lobbyists Transparency Act.
53 (1) To ask for a review under this Division, a written request must be delivered to the commissioner.
(2) A request for a review of a decision of the head of a public body must be delivered within
(a) 30 days after the person asking for the review is notified of the decision, or
(b) a longer period allowed by the commissioner.
(3) The failure of the head of a public body to respond in time to a request for access to a record is to be treated as a decision to refuse access to the record, but the time limit in subsection (2) (a) for delivering a request for review does not apply.
54 On receiving a request for a review, the commissioner must give a copy to
(a) the head of the public body concerned, and
(b) any other person that the commissioner considers appropriate.
54.1 (1) After the head of a public body has responded to a request under section 5 and a request for review of that response has been received under section 52, the commissioner may, at any time, by order,
(a) confirm that the head of the public body has failed to sever information from the records that are the subject of the review, as required by this Act, and
(b) require the head of the public body to sever information from the records in accordance with the directions and within the period set out in the order.
(2) The commissioner may not set a period for severing information from a record under subsection (1) that is less than 30 days after the date a copy of the order is given to the head of the public body.
55 The commissioner may authorize a mediator to investigate and to try to settle a matter under review.
56 (1) If the matter is not referred to a mediator or is not settled under section 55, the commissioner may conduct an inquiry and decide all questions of fact and law arising in the course of the inquiry.
(2) An inquiry under subsection (1) may be conducted in private.
(3) The person who asked for the review, the head of the public body concerned and any person given a copy of the request for a review must be given an opportunity to make representations to the commissioner during the inquiry.
(4) The commissioner may decide
(a) whether representations are to be made orally or in writing, and
(b) whether a person is entitled to be present during or to have access to or to comment on representations made to the commissioner by another person.
(5) The person who asked for the review, the head of the public body concerned and any person given a copy of the request for a review may be represented at the inquiry by counsel or an agent.
(6) Subject to subsection (8), an inquiry into a matter under review must be completed within 90 days after receiving the request for the review.
(7) If the commissioner has required a person to attempt to resolve a matter under section 44 (3.1), the commissioner may defer beginning or may adjourn an investigation under section 42 or an inquiry under this section to enable the resolution of the matter in the way required under section 44 (3.1).
(8) The period of an adjournment or deferral under subsection (7) must not be included for the purpose of calculating a deadline under subsection (6).
57 (1) At an inquiry into a decision to refuse an applicant access to all or part of a record, it is up to the head of the public body to prove that the applicant has no right of access to the record or part.
(2) However, if the record or part that the applicant is refused access to contains personal information about a third party, it is up to the applicant to prove that disclosure of the information would not be an unreasonable invasion of the third party's personal privacy.
(3) At an inquiry into a decision to give an applicant access to all or part of a record containing information that relates to a third party,
(a) in the case of personal information, it is up to the applicant to prove that disclosure of the information would not be an unreasonable invasion of the third party's personal privacy, and
(b) in any other case, it is up to the third party to prove that the applicant has no right of access to the record or part.
58 (1) On completing an inquiry under section 56, the commissioner must dispose of the issues by making an order under this section.
(2) If the inquiry is into a decision of the head of a public body to give or to refuse to give access to all or part of a record, the commissioner must, by order, do one of the following:
(a) require the head to give the applicant access to all or part of the record, if the commissioner determines that the head is not authorized or required to refuse access;
(b) either confirm the decision of the head or require the head to reconsider it, if the commissioner determines that the head is authorized to refuse access;
(c) require the head to refuse access to all or part of the record, if the commissioner determines that the head is required to refuse access.
(3) If the inquiry is into any other matter, the commissioner may, by order, do one or more of the following:
(a) confirm that a duty imposed under this Act has been performed or require that a duty imposed under this Act be performed;
(b) confirm or reduce the extension of a time limit under section 10 (1);
(c) confirm, excuse or reduce a fee, or order a refund, in the appropriate circumstances, including if a time limit is not met;
(d) confirm a decision not to correct personal information or specify how personal information is to be corrected;
(e) require a public body or service provider to stop collecting, using or disclosing personal information in contravention of this Act, or confirm a decision of a public body or service provider to collect, use or disclose personal information;
(f) require the head of a public body to destroy personal information collected in contravention of this Act.
(4) The commissioner may specify any terms or conditions in an order made under this section.
(5) The commissioner must give a copy of an order made under this section to all of the following:
(a) the person who asked for the review;
(b) the head of the public body concerned;
(b.1) any service provider to whom the order is directed;
59 (1) Subject to subsection (1.1), not later than 30 days after being given a copy of an order of the commissioner, the head of the public body concerned or the service provider to whom the order is directed, as applicable, must comply with the order unless an application for judicial review of the order is brought before that period ends.
(1.1) If the commissioner gives the head of a public body a copy of an order made under section 54.1, the head of the public body must comply with the order within the period set out in the order, unless an application for judicial review of the order is brought before that period ends.
(2) Subject to subsection (3), if an application for judicial review is brought before the end of the period referred to in subsection (1) or set out in an order given under section 54.1, the order of the commissioner is stayed for 120 days, beginning on the date the application is brought, unless a court makes an order shortening or extending the stay.
(3) If a date for hearing the application for judicial review is set before the expiration of the stay of the commissioner's order referred to in subsection (2), the stay of the commissioner's order is extended until the judicial review is completed or the court makes an order shortening the stay.
59.01 (1) Subject to subsection (3), the commissioner may file a certified copy of an order made under section 54.1 or 58 with the Supreme Court.
(2) Subject to subsection (3), a party affected, or a person designated, by an order made under section 58 may file a certified copy of the order with the Supreme Court.
(3) An order may be filed under subsection (1) or (2) only if
(a) the order is not, or is no longer, the subject of an application for judicial review, or the subject of an appeal or further appeal, as the case may be, from a decision on judicial review in respect of the order,
(b) the date by which a person must comply with the order under section 59 (1) or (1.1), as the case may be, has occurred, and
(c) the period for commencing an appeal or further appeal, as the case may be, from a decision on judicial review in respect of the order has expired.
(4) An order filed under this section has the same force and effect, and all proceedings may be taken on it, as if it were a judgment of the Supreme Court.
Division 2 — Investigations and Reviews by Adjudicator
59.1 In this Division, "commissioner" includes the registrar under the Lobbyists Transparency Act.
60 (1) The Lieutenant Governor in Council may designate a person who is a judge of the Supreme Court to act as an adjudicator and
(a) to investigate complaints made against the commissioner as head of a public body with respect to any matter referred to in section 42 (2),
(b) to determine, if requested under section 60.1, whether the commissioner as head of a public body is authorized to disregard a request made under section 5 or 29, and
(c) to review, if requested under section 62, any decision, act or failure to act of the commissioner as head of a public body.
(2) An adjudicator may retain the services of any persons necessary to assist the adjudicator in performing the adjudicator's functions under this Act.
(3) The government may pay out of the consolidated revenue fund,
(a) to an adjudicator, the expenses a judge is entitled to receive under section 57 (3) of the Judges Act (Canada) while acting as an adjudicator, and
(b) to a person whose services are retained under subsection (2), remuneration for those services.
60.1 The commissioner may ask an adjudicator designated under section 60 to authorize the commissioner as head of a public body to disregard a request made under section 5 or 29.
61 (1) For the purposes of section 60, an adjudicator has the powers, duties and functions given to the commissioner by sections 42 (2) (a) to (d), 43 to 44.2 and 47 (1), (2) (a) and (3) to (5).
(2) Sections 45, 46, 48 and 50 apply for the purposes of an investigation, inquiry or review by an adjudicator.
(3) Section 47 (2.1) to (2.3) applies to an adjudicator and the staff of an adjudicator.
62 (1) A person who makes a request to the commissioner as head of a public body for access to a record or for correction of personal information may ask an adjudicator to review any decision, act or failure to act of the commissioner as head of a public body that relates to the request, including any matter that could be the subject of a complaint under section 42 (2) (a) to (d).
(2) A third party notified under section 24 of a decision to give access may ask an adjudicator to review any decision made about the request by the commissioner as head of a public body.
63 (1) To ask for a review under this Division, a written request must be delivered to the minister responsible for this Act.
(2) A request for a review of a decision of the commissioner as head of a public body must be delivered within
(a) 30 days after the person asking for the review is notified of the decision, or
(b) a longer period allowed by the adjudicator.
(3) Section 53 (3) applies if the commissioner as head of a public body fails to respond in time to a request for access to a record.
64 On receiving a request for a review, the minister responsible for this Act must promptly forward the request to an adjudicator and must give a copy to
65 (1) An adjudicator has the powers, duties and functions given to the commissioner by sections 54.1, 55 and 56 (1), (4) and (7), and sections 56 (2), (3), (5), (6) and (8) and 57 apply to an inquiry conducted by an adjudicator.
(2) On completing an inquiry, an adjudicator has the same duty to dispose of the issues, the same powers to make orders and the same duty to notify others of those orders, as the commissioner has under section 58 (1), (2), (3) (a) to (d), (4) and (5).
(3) Sections 59 and 59.01 apply to an order of an adjudicator.
Contents | Part 1 | Part 2 | Part 3 | Part 4 | Part 5 | Part 5.1 | Part 6 | Schedule 1 | Schedule 2 | Schedule 3
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